Dealer Testimonials

About DealerPro Service Solutions …

"Our gross profit has increased an average of 55% over the previous months, with last month increasing 81%. The ongoing training we have received over the last nine months has been the key … with the added encouragement of the trainer on a monthly basis, I foresee us improving even more."

Brian McBride
General Manager
Bill McBride Chevrolet / Subaru

"I am writing to thank you for more than exceeding our expectations with service and parts department training program. Our service team has increased our customer pay parts and labor gross profit by over 40%. Our best month showed an 87% increase over last year! Our Hours Per Repair Order have increased from 1.6 to 2.8."

Nathan Dietz
General Manager
Key Auto Mall

"Your team has been very professional each time they visit our store and always bring new ideas on keeping us on track to getting us to 100% absorption and beyond. We are in for tough times ahead but by teaming up with you I am sure we will be just fine. If a dealer is serious about getting to 100% absorption and is willing to be totally involved in getting there then the answer is DealerPro."

Peter Gordon
General Manager
Jolly John Auto City

"In the past 13 months we had DealerPro working with us, we added more than a Half a Million Dollars in Parts and Labor Gross Profit ($530,284). That is a 41.1% increase over the previous year … customer satisfaction … now a perfect 4.0!"

Scott Pfankuch
General Manager
Viking Buick Pontiac GMC
Nissan of Rochester

"Every single month has resulted in a gross profit improvement of over 50% as compared to the same months from last year with a high watermark of 66.9%!"

"Frankly, after your sales manager completed his analysis and evaluation of our service department and presented his findings, recommendations and income projections, we thought we could do this ourselves and delayed our decision. We found out very quickly that what you do is not nearly as easy as you make it sound! "

Pat Steffensmeier
General Manager
Snell Motors

"We were able to increase our gross sales at the Chrysler Jeep store by 68% and our Dodge store by 58%. These numbers prove that if your program is adhered to, improvement is possible."

Bill McDonagh
President
McDonagh Chrysler Jeep

"Our service advisors are now true salespeople. They take care of our customers' needs while creating more sales for service and parts. Although we have tried other systems in the past, DealerPro Training was able to get the desired results. "

John Widiger
General Manager
Lou Bachrodt AutoMall

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