Profit Builders Workshop

Two days of interactive training for Dealers, General Managers and Service Directors.

DAY ONE

Financial Performance

Learn How To:

• Achieve 100% Service Absorption
• Measure what you manage
• Prepare a Retail Repair Order analysis
• Manage the EIGHT CONTROLLABLES
• Identify financial statement Performance Trends
• Identify your true Profit Potential

Personnel—Pay Plans—Recruiting

Learn How To:

• Determine how many Technicians you need
• Determine how many support personnel you need
• Determine how many Service Advisors you need
• Design Performance Based Pay Plans—Technicians & Advisors
• Recruit Service Advisors NOT Service Writers
• Recruit Technicians
• Conduct daily Performance Evaluations
• Hold Accountability Meetings

DAY TWO

Sales Training

Learn How To:

• Perform a 10 step walkaround
• Understand the Six Stages of Change
• Use the telephone to increase Appointments
• Use the telephone to increase Upsells
• Inspect what you Expect DAILY
• "SUPERSIZE" Your Retail Sales
• Design your own Maintenance Menu
• Sell from a 27 Point Inspection
• Use a Performance Board that MOTIVATES
• Increase CSI through Effective Communication Skills

Click here to download Profit Builders Workshop Registration Form.