In-Dealership Service
PERFORMANCE Training

DealerPro is the ONE Performance-Based Training Company for all your Fixed Ops Training requirements.

Imagine each of your Service Advisors putting an additional $32,000 Gross Profit on your Service Department bottom line every month.

Achieve 100% Service Absorption

• Increase Shop Productivity by up to 50% or More
• Increase Service and Parts Bottom Line by up to 40% or More
• Increase Customer Satisfaction
• 3.0 hours per customer-pay RO
• Upsell oil changes like the aftermarket Lube franchises do
• Sell more appointments
  
  

Service Manager Training

• How to provide customer choices
• Maximize sales
• Maximize customer satisfaction
• Maximize customer retention
• Performance based pay plans
• Service merchandising
• Design maintenance menus
• Job pricing guides
• Daily performance evaluations
• Expense controls
• Profit retention
• Accountability training
  

Service Advisor Training

• 12-step walkaround process
• Maintenance menu selling
• Feature-benefit selling
• Alternate choice selling
• Customer follow-up
• Telephone training
• Communication skills
• Overcoming Objections

One-Week In-Dealership Installation & Training followed by 3-5 days a month of In-Dealership Performance Driven Training …

To see the potential profit improvement for your dealership, fill out and submit the 100% Service Absorption Business Plan.